![]() Its purpose is to prevent a potential thief from reseting the stolen device to factory settings and being able to use it. The reason behind turning off “Find My iPhone” tool is a feature called Activation Lock. □ When bringing it for service to Apple store technicians. □ To reset or restore your device, to bring it to out-of-the-box condition. Here is a very useful User guide by Apple that would guide you through the whole process.Īs useful as it sounds, there are times when you need to have “Find My iPhone” disabled: This is how your device will look like on the map: You will also be prompted to include your contact phone number and a message that would appear on the lost phone: ⚠ DO NOT LOSE this passcode, you will need it to turn off the “Lost mode” on the device. If you do not have a passcode set up, you will be asked to come up with one. To see your device on the map, click “Lost mode”. You will see a screen that looks like this: If your device got misplaced, forgotten, or, god forbid, stolen, log in to your iCloud account and click “Find My” tab. Pretty neat, isn’t it? So how does this work? Tap on the name of each device to play a sound, put your device into lost mode, or erase your device. Devices that have their “Find My iPhone” turned ON and are linked to your Apple ID will show up as a green dot, devices that are currently offline will show a grey dot for the last known location. You can use “Find My iPhone” from computer or any other Apple device, simply log in with your Apple ID to iCloud and you will be able to find all of your Apple products on a map. Previously known as “Find my iPhone”, it was renamed with the release of iOS 13, since it now works with your iPad, AirPod, Apple Watch, and MacBook. If the Apple ID grayed-out problem persists, contact Apple Support or visit an Apple Store, and they should be able to sort out the problem.□ The “Find My” is a very useful feature designed to help you locate your Apple devices. Keep working on the rest of the fixes if that’s not the case. Usually, the problem is due to an issue with the Apple server or a Screen Time restriction barring you from making changes to your Apple ID. Hopefully, the pointers in this troubleshooting guide will help you start reaccessing them. Just tap the Remove Profile or Remove Management option and follow all onscreen instructions to remove it and unlock Apple ID-related settings.Īpple ID and iCloud Settings Grayed-Out Issue Fixedįunctional Apple ID management features on the iPhone and iPad are crucial for privacy and security. If you own your iPhone and believe you mistakenly downloaded and installed a configuration profile from a third-party source, feel free to remove it. ![]() Instead, reach out to your organization’s IT department for assistance. If there’s a profile listed, do not remove it. To check, go to Settings > General > VPN and Device Management. ![]() If you use an organization-owned iPhone, an MDM (mobile device management) or configuration profile might obstruct you from accessing your Apple ID or iCloud settings. You must also add cards, keys, and passes to your Apple Wallet again. If an all-settings reset fixes the issue, don’t forget to set up your accessibility, privacy, and security preferences from scratch.
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